Feedback Post, take two

[feikoi.livejournal.com]

I'll be using this post to collect feedback from LJ/web transactions. If you've worked with me before and have the time, please leave a comment here regarding your experience. Thanks!

Earlier feedback (11) can be viewed at my personal journal.

Past services:

( Read more... )

Services currently/tentatively offered:
2012.04~ Individual/Direct Order service
2012.08.10-12 Comiket 82 pick-up service
2012.09.22 Movies Paradise 17 event pick-up service

FAQ: Shipping

[feikoi.livejournal.com]

( What shipping methods are available? )

( How are the packages, uh, packed? )

( What is the handling fee for? )

I try to ship items within two weeks of item arrival/final payment, but unfortunately scheduling conflicts do occur. Currently, I can only request weekend pick-up due to a shift in dayjob hours, sorry.

COUNTRY WARNINGS
The customs departments for some countries have become quite strict in processing any material with images. I've learned this the hard way with Vietnam...
As mentioned elsewhere, I cannot offer any sort of recompense for undeliverable packages, or items removed by customs/postal service, so please be aware of your import strictures. Here is some info I've learned, personally:

❀ Brazil: May have started charging more for imports of CDs, software and similar material at customs.
❀ Canada: Has started cracking down on explicit content in comics. Not sure if it's focused on underage or not. I haven't had any refused packages, so they're not likely checking them /that/ closely. Still, you have been informed.
❀ Germany: Apparently customs charges you a lot, and is picky about the paperwork. There are no refunds if you refuse a package in order to avoid fees, sorry guys.
❀ Italy: see Germany. (Not through personal experience, though.)
❀ Mexico: I've had EMS lose one package there due to a change of address (or possibly the client received it but never confirmed), but subsequent packages to the country have been fine.
❀ Thailand: Haven't had any shipping problems myself, but my friends have complained about arbitrarily high customs fees, 50-100% the value of the package.
❀ Vietnam: Will not accept packages with explicit content, and may not accept packages containing any BL content, dependent on the intake officer. Also, custom fees tend to be arbitrary.

* Registered SAL service is no longer available for Australia, Greenland, Denmark, Germany, Norway, Hungary, Finland, or Poland.
* SAL service is not available in South Korea.

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As always, please read the pricing and event details closely before placing an order. Check the individual event pages for exact fees, and let me know if you have any questions. I will assume that you agree to the stated fees for the event when you order.
This post and my services are both a work in progress. If you have any questions, concerns, or suggestions, please contact me through LiveJournal, or email me at fanservices.sales at gmail dot com. Thank you!

FAQ: Proxy Services Overview

[feikoi.livejournal.com]

Basic Service Information

I offer a few different proxy services, getting the doujinshi (fan comics) and goods you want from Japan to you. For fan events I attend, I run a doujinshi pick-up service -- I'll visit the requested circle tables and make purchases for you there. These events are the best way to get new releases, as well as buying from multiple artists in the same fandom/genre. Events I'm attending, as well as others I've heard about, are listed on my event calendar when I remember. But sometimes, we might be between events, or a circle you're interested isn't attending. That's where my online ordering service comes in. If your requested items are still available/in stock, I'll order directly from the circle or from the online shop handling their sales. Online doujinshi shops include Toranoana, K-Books, livret, youclub, Melonbooks, etc. 

Ordering from an Event
( What information do I need to send you? )

Mail Orders from Online Shops
( Read more... )

Do you offer mail forwarding services?
Generally, no. I do not have a business location, and so having random packages come in that I did not order myself could become troublesome to those with whom I live, as well as being an absolute mess to keep track of. I /can/ ship items your order through me /to/ a mail forwarding service, if you have an account with Tenso or a similar company.

Will you hold my package to combine with another order?
Sure! Even if you just need me to delay a package for extenuating circumstances, it's usually not a problem. (Within reason, though -- if you drop out of contact for several months, I may have to consider your order abandoned.) As noted above, I'm running this service at home, so I don't have unlimited space to store packages. If you have several orders ongoing for months, I may talk to you about having them shipped out in batches.

Do you offer bidding services for Yahoo!Japan Auctions?
No. However, I can place a one time max bid for you (Y!J Auctions is set up to bid in increments only as necessary up to your maximum) or purchase items via their "buy it now" system.

Will you order from StellaWorth?
No. ( Complaining behind the cut. )

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As always, please read the pricing and event details closely before placing an order. Check the individual event pages for exact fees, and let me know if you have any questions. I will assume that you agree to the stated fees for the event when you order. Refunds are not available once an item has been purchased.
This post and my services are both a work in progress. If you have any questions, concerns, or suggestions, please contact me through LiveJournal, or email me at fanservices.sales at gmail dot com. Thank you!

Event: GOOD COMIC CITY 18

[feikoi.livejournal.com]

Short notice, but it turns out that I will be attending GOOD COMIC CITY 18 this Sunday, August 28th. \o/

GCC18 is a fairly large doujinshi event at the Tokyo Big Sight convention center. There are a planned 6500 circle spaces, and two listed "Only" events, for Code Geass and Tiger&Bunny. The official website can be found here, and the pixiv event page is located here.


Note -- I'm making a beeline for the Hero Live event tables when I get there (GOODS).

( Event details below the cut )

EVENT SUMMARY:
NAME: GOOD COMIC CITY 18
DATE: August 28th
ORDER DEADLINE: August 26th EST
DEPOSIT DEADLINE: August 26th, EST
CONTACT: feikoi [AT] gmail [DOT] com
FEEDBACK: earlier page, now closed and current page.
FAQ: Click here